How We Work
Our team specializes in harnessing the full potential of data to drive business growth and innovation. We are dedicated to transforming raw data into actionable insights that propel your business to new heights.
Always-on
Follow-the-sun support with measured SLAs and on-call rotations
Automated
IaC, CI/CD, and repeatable runbooks for speed and reliability
Secure by design
Best-practice controls, least privilege, and encrypted data flows
Transparent
Clear ownership, regular reporting, and business-level KPIs
-
Single point of contact for incidents, requests, and how-to support​
​
-
L1–L3 escalation with clear SLAs and root-cause analysis​
​
-
Remote support, endpoint management, and patching (Windows, macOS, Linux)​
​
-
Proactive monitoring & alerting to prevent outages before they happen
IT Technical Support
24/7 Help Desk
IT Development Support
Software Outsourcing
-
Frontend/UI engineering (responsive web, dashboards, design systems)​
​
-
API & microservices development (REST/GraphQL), integration & middleware​
​
-
Web services and backend frameworks with CI/CD and automated testing​
​
-
Database design, performance tuning, and data migration (SQL & NoSQL)
-
Architecture reviews, landing zones, and cost-optimized environments​
​
-
Secure networking (VPC/VNet, peering, Private Link), IAM & policy guardrails​
​
-
Automated provisioning (IaC: Terraform/ ARM/ CloudFormation) & GitOps​
​
-
Observability (logs/ metrics/ traces), backup/DR, and compliance hardening
Cloud Infrastructure Design & Management
Azure • AWS • GCP
Operational Support
24/7 Gas, Power & Electricity
-
Control-room style monitoring for trading, market submissions, and schedules​
​
-
Real-time system health checks, data validation, and exception handling​
​
-
Runbooks for incident response, failover, and disaster recovery drills​
​
-
Coordination with market operators and stakeholders to maintain continuity
Industries We Serve
Energy & Utilities
Supply
Chain
Logistics
Pharmaceuticals
Engagement Models
Managed Services
Fixed-scope SLAs for support and operations
Project Delivery
Architecture, build and migration initiatives
Team Augmentation
Specialised engineers embedded with your team
